Black screen issues
Zitat von Strauss am 03/08/2025, 14:19 Uhr250803 업데이트 이후로 검은화면 문제 발생.
250803 Black screen issues since the update.
PC 업데이트는 문제 없고, App을 업데이트 하면 발생한다.
Updating the PC is fine, updating the app is what happens.
Settings->Quality/Performance->Encording Type->Software Encording
비디오 첨부
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250803 업데이트 이후로 검은화면 문제 발생.
250803 Black screen issues since the update.
PC 업데이트는 문제 없고, App을 업데이트 하면 발생한다.
Updating the PC is fine, updating the app is what happens.
Settings->Quality/Performance->Encording Type->Software Encording
비디오 첨부
Attach Video
Zitat von spacedesk Renz am 04/08/2025, 03:22 UhrHi @strauss,
Does the black screen issue occur on your end when Hardware Encoding H264 or Automatic Selection (SW JPEG or HW H264) is selected?
Hi @strauss,
Does the black screen issue occur on your end when Hardware Encoding H264 or Automatic Selection (SW JPEG or HW H264) is selected?
Zitat von Strauss am 04/08/2025, 13:35 UhrIt happens when you update the app, and it happens when you don’t encode the software.
It happens when you update the app, and it happens when you don’t encode the software.
Zitat von spacedesk Renz am 05/08/2025, 03:34 UhrHi @strauss,
Please try updating to the latest spacedesk Android that includes the fix for that issue. Thank you.
Hi @strauss,
Please try updating to the latest spacedesk Android that includes the fix for that issue. Thank you.