black tablet screen
Zitat von Dark am 04/04/2025, 17:36 Uhri use spacedesk to turn my tablet into a second screen,but now it just shows black screen (i did change to file transfer so it reads it,reinstalled ON BOTH DEVICES the app,but same)
i use spacedesk to turn my tablet into a second screen,but now it just shows black screen (i did change to file transfer so it reads it,reinstalled ON BOTH DEVICES the app,but same)
Zitat von spacedesk Renz am 07/04/2025, 03:12 UhrHi @dark,
Can you try clearing both your spacedesk settings and your windows display settings via the spacedesk Driver Console if that would solve the issue? If not, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.Thank you.
Hi @dark,
Can you try clearing both your spacedesk settings and your windows display settings via the spacedesk Driver Console if that would solve the issue? If not, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.