Hi @mariusz,

To further analyze your issue, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

here it is

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Hi @mariusz,

Thank you for sending the files. As you can see from the attached image below, device driver software installation is disabled on your PC, hence the error message you get when trying to install Spacedesk. We do not know which specific actions or settings disabled device driver install on your machine. We assume this is your personal PC and not a corporate PC managed by an administrator. Still, we do not want to give any instructions on how to change your security settings at the moment. Do you have any idea what could cause this? Did you install a new firewall Software or antivirus software? Did you change SSD drivers from different machines?

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I’ve found the reason 🙂

When I replaced disk (backup/restore), something disabled ability to install devices. Don’t know why.

So I had to change value to 0 and reboot. And it is working again.

Details in attached image.

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