Cant rotate screen.
Zitat von Eric am 25/06/2025, 11:10 UhrAlright so everything on this video. I can say its on my both devices on my phone and tablet. Can you fix this issue on next update.
Alright so everything on this video. I can say its on my both devices on my phone and tablet. Can you fix this issue on next update.
Zitat von spacedesk Renz am 25/06/2025, 11:33 UhrHi @eric-2,
This is a known issue and will be fixed in the next viewer releases. Thank you.
Hi @eric-2,
This is a known issue and will be fixed in the next viewer releases. Thank you.
Zitat von spacedesk Renz am 26/06/2025, 10:53 UhrHi @eric-2,
For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply. Also, please send us a screenshot of the issue and attach it to your next reply.Thank you.
Hi @eric-2,
For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply. Also, please send us a screenshot of the issue and attach it to your next reply.
Thank you.