Connection Failure. Unable to Connect!
Hi, i’ve been using Spacedesk for a while. However, i’m unable to connect now.
Both devices are on the same network and i’m able to select the IPS address, but it prompts Connection Failure.
Had tried to uninstall and install, but still the same.
Hochgeladene Dateien:- Du musst dich anmelden um auf Uploads zugreifen zu können.
Can you check in your firewall settings in your antivirus software if you have spacedesk included in the exceptions? Also, it is a known issue that using spacedesk on a device with McAfee installed causes random disconnections, so please be aware. If spacedesk is in the Firewall’s exception list but connecting still does not work, please resend the complete log files by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.