Enabled password protection

#1 · 29/01/2026, 11:43

Hello, I've installed the server on a Windows 11 PC and the client on another Windows 11 computer. 
Everything works fine, except when I enable the password protection option. 
In that case, the client computer displays the message "Encrypted connection not supported yet (soon to come)." 
I've been researching but haven't found a solution. 
Can you help me?

#2 · 30/01/2026, 01:55

Hi @juancarlosmolina78,

As said in the message that pops up in the Viewer PC, connection to a spacedesk Primary Machine with the spacedesk Microsoft Store Viewer is not yet available. For now, it is only available in iOS and Android. Thank you.

#3 · 30/01/2026, 09:09

I don’t understand. 
I’ve managed to connect the Spacedesk virtual screen to my Windows computer, and it works correctly. 
The problem is that it doesn’t work when I set a password. Is this option not allowed for Windows? 
I don’t think the viewer mentions anything about this.

#4 · 30/01/2026, 09:15

Hi @juancarlosmolina78,

As stated in my earlier reply, connecting to a spacedesk Primary Machine that has the “Password Protection and Encryption” option turned on, then connecting with the spacedesk Windows Viewer is not yet supported. For reference, please check the Documentation in the section Introduction and Setup > Viewer Platforms and Features.

P.S. This feature is already being tested internally and will be implemented in the next few months.