Failed to install

#1 · 17/12/2024, 03:50

Failed to install spacedesk in Windows 10 ltsb.

Please solve it.

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#2 · 17/12/2024, 04:28

Hi @na,

To further analyze your issue, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public

#3 · 17/12/2024, 05:00

No matter how much I look for it, there are no logfile in C:\Users\Public.

Send event logs instead.

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#4 · 17/12/2024, 09:57

Hi @na,

We have identified the issue and now working on a fix which will be released in a few days. We will update you when the new Driver version with the fix for your issue is released. Thank you.

#5 · 19/12/2024, 11:03

Hi @na,

Spacedesk Driver version v2.1.30 is now released with the fix for the issue you’ve raised. Thank you.