Galaxy Tab s8 no funciona
Hola buenos días, tardes o noches quería presentar un problema que me enloquece, mi tablet que es la Galaxy Tab s8 no funciona al conectarla por USB al computador y queda en pantalla gris, y lo que me extraña que antes si funcionaba al conectarla por solo conexión a internet pero ahora tampoco funciona 🙁
Hi @martin-10,
Does the tablet connect via USB but with a gray screen? If so, please try to go to „Settings“ > „Quality/Performance“ then try changing the „Encoding Type“ to „Software Encoding MJPEG (forced).“
If this does not work, we would like to request logs so we could investigate further. Please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
No funciono a si que aquí tiene
Hochgeladene Dateien:- Du musst dich anmelden um auf Uploads zugreifen zu können.
Hi @martin-10,
Thank you for sending your logs. Can you try clicking „Clear Windows Display Settings“ in the spacedesk Driver Console in your computer then try to connect again? Thank you.