H264 encoder initialization failed
when i try to use hardware encoding i get this error „“H264 encoder initialization failed“ i know that software encoding works but hardware will be much better for me
so how to fix this without switching to software accelration?
My Phone : A05s
my pc GPU : RTX 4060
Hi @kirolos,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app with Encoding Type „Hardware Encoding H264 (forced)“
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
this is my log, can you see it whats the error, my gpu is amd rx580 you can download it on https://drive.google.com/file/d/11ScRU5kobCjV2WJLrM9P2I6YSbiSeVz4/view?usp=sharing cause its 11mb