I can't update the version of my spacedesk server app
I had Windows 10 version 2.1.51. I was asked to update to the latest version and uninstall the previous one. The process continued automatically until the previous version was uninstalled and the process stopped due to an internal program error. I had to restart, and after that, after trying to install again, I received these errors repeatedly. However, I don’t have access to the previous version and I can’t update either. I’m stuck on all these screens and unable to continue my normal use. Please help me. SpaceDesk is the best application I know and works best for what I do.
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Hi @nightmice,
please refer to our user manual troubleshooting chapter Troubleshooting Uninstall. After this is done, install the latest version of spacedesk Driver.
In case the issue persists, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please zip all files in one folder then attach it to your next reply. Thank you.