Lagging
Hi there, I hve a Fire Tablet conected via a USB cable and it works great for the first 15s and then it starts lagging and changing colours. It aslo has a weird overlay. Can anyone help? Thanks
Hi @dj_crow,
For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.
Please also send a screenshot of the issue you’re encountering.
Thank you.