My display (iphone 5c IOS 10.3.4) showing grayscale, black and white screen
Hi spacedesk team,
I have an un-using iphone 5c running IOS 10.3.4 version use spacedesk to extend the monitor of my Windows 11 PC.
In the past, it’s work perfectly and showing color same as my main PC monitor. Now, it’s still run perfectly but the color now show grayscale instead.
I go to apple store to check update, and i realize newer version of Spacedesk not support old IOS like 10.3.4. If this grayscale error come from old version of spacedesk, is there anyway for me to force upgrade to newer version or anyway to fix this grayscale display
Thanks spacedesk Team.
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Yes, im using the lastest spacedesk driver in PC, i have try to reinstall and it showing the same result.
Beside that, i have try another iphone with the lastest IOS version of spacedesk and result showing color normal.
And maybe, as i guess, problem come from the old version of Spacedesk on Old IOS version like IOS 10.3.4.
Hope that spacedesk can add support for old devices, old platform at the next update, it will be very convenience in some case.
Thanks spacedesk team
Sincerely.
Hi @pham-3,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.