SD doesn't connect automatically via USB
In old versions of the program, when a USB cable was connected, the laptop screen demonstration was started automatically. This does not happen in the new version.
I haven’t changed the settings of the program or Windows.
The automatic connection starts working only after I uncheck and check the “USB Cable Android” checkbox again
Hi @relictsng,
We cannot reproduce the issue on our end. Have you set your viewer to connect automatically to spacedesk with the attached image of a popup or something similar?
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Yes. And it worked on previous versions of the program. On the new version – it doesn’t work.
Hi @relictsng,
Have you tried reinstalling both the spacedesk Driver package and the spacedesk Viewer on your mobile device? If this does not solve your issue, please send us your logs which you can get by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Quote from spacedesk Renz on 21/05/2025, 03:10Hi @relictsng,
Have you tried reinstalling both the spacedesk Driver package and the spacedesk Viewer on your mobile device?
Reinstalling the programs did not help
Hi @relictsng,
Thank you for sending your logs. This will be forwarded to our development team for further analysis.
Hi @relictsng,
the diagnostics is incomplete.
Please retry with the spacedesk Driver Console started as Administrator and follow the same steps posted above.