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"specified account already exists"

im trying to update the spacedesk driver software and i cannot uninstall the old software, its basically permanently stuck on my pc cause it says “specified account already exists” and now i cant even use the software anymore, it just doesn’t exist on my pc anymore.

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Same Problem !!! what we can do ?

Hi @ggoran1973, @kesso,

To further analyze your issue, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please zip all files in one folder then attach it to your next reply. Thank you.

 

You’re facing a common “specified account already exists” error preventing spacedesk driver uninstallation, likely due to corrupted Windows Installer entries. Your best first step is to use the Microsoft Program Install and Uninstall Troubleshooter. If that fails, try running the new spacedesk installer (which might repair/uninstall), or very carefully follow spacedesk’s official manual uninstall steps (which involve command line and Device Manager actions), but avoid generic registry cleaners unless extremely cautious, and always create a system restore point beforehand.  Visit DQFanFeedback Here <SPAM – LINK REMOVED>

Quote from GGOran1973 on 03/06/2025, 12:31

im trying to update the spacedesk driver software and i cannot uninstall the old software, its basically permanently stuck on my pc cause it says “specified account already exists” and now i cant even use the software anymore, it just doesn’t exist on my pc anymore.

Solved,try to full uninstall.window uninstall\ will face error suggest used 3rd party apps unistaller can deep uninstall sure solved.