Tablet no Longer connects Properly.
My Lenovo Tablet (P11 pro 2nd Gen) No longer connects to my Laptop (MSI). I have uninstalled and reinstalled on both devices. Spacedesk works fine between my phone and Laptop with the same wire so it must be a Tablet issue. I ran 2 diagnostics and both are too big for the file upload section. It had no previous issues, t’s just been like this fr the past 2 Days (I do not use Spacedesk daily so the issue could have begun from beforehand. It is worth noting that the Tablet has had a software update. I also updated my Audio drivers on laptop that led to it not recognising my Headset however this has been resolved and Spacedesk has not.
Unfortunately this didn’t work. For both File Transfer and Photo sharing, it will connect, display my screen then Spacedesk’s diver is forcibly turned off by something. I will hear the connection noise then immediately hear the disconnect noise as well as see the driver turn off.
Hi @name,
Thank you for trying. For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
This is the download link for the 2 Debugging folders made.
https://drive.google.com/file/d/15FVSaYT5hHJjTT9_xJHcuxhLEHbfNmgx/view?usp=sharing, https://drive.google.com/file/d/1Hg2XKzp9v-9dMYeeDkIY9YB8UpNx08Ii/view?usp=sharing