The application sometimes lags even at 30 fps and average quality when connected via USB

#1 · 06/02/2025, 12:15

hello, I‚m using a PC as a host, the latest driver version is installed, and via USB type–c 6A, I connect my redmi note pro 8 smartphone to it, in the application I set the image quality slider to the middle, the color depth is 4.2.2, and the rendering color depth is 16 bits, and the user frame rate is 30 fps, I try to play games from a computer, there are almost no problems in not very demanding games, but in the Witcher 3, even not at the highest graphics settings, frame and sound freezes rarely occur, although my PC is not weak and everything is fine on it., the load on the 3060 ti graphics card does not even reach 100%, how can the problem be solved? maybe it’s the usb cable or the settings of the app or smartphone?

#2 · 07/02/2025, 03:29

Hi @fumz343,

How are you using spacedesk when running Witcher 3? Also, for further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by running Witcher 3 while spacedesk is running.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.

Thank you.

#3 · 07/02/2025, 15:03

ok, here is the link https://www.dropbox.com/scl/fo/2z3mir04ag3ad32bwa8w2/AENdWd5iVy1CqWcG-RGXF_8?rlkey=u3zby4diqbbalyyzhv86i1900&st=sm4yzblp&dl=0 by the way, just in case, I connected the usb type c cable directly to the motherboard to avoid additional delays, but still sometimes problems arise on the smartphone

https://www.dropbox.com/scl/fo/2z3mir04ag3ad32bwa8w2/AENdWd5iVy1CqWcG-RGXF_8?rlkey=u3zby4diqbbalyyzhv86i1900&st=sm4yzblp&dl=0

#4 · 10/02/2025, 06:39

Hi @fumz343,

Are you duplicating the main monitor or are you extending? If you are duplicating the main display with spacedesk, where are you encountering the lag, in the main monitor or the spacedesk monitor?

#5 · 10/02/2025, 11:27

I choose to use only 2 monitors (spacedesk monitor), that is, the delay occurs on the smartphone, the main monitor is turned off during the game

#6 · 11/02/2025, 03:17

Hi @fumz343,

Are you connecting via USB 3.0? Can you try setting the viewer to 60fps to see if the issue still occurs on your end? Also, if that doesn’t resolve the issue, try also to reduce the image quality, encoding color depth, and rendering color depth.

#7 · 11/02/2025, 11:36

yes, I use a USB 3 cable and ports, the color depth of my rating is already minimal (16 bits), and the color depth encoding is at medium quality 4.2.2, the image quality slider is also in the middle, by the way, I set the screen resolution on my smartphone to 2340x1080

#8 · 12/02/2025, 02:40

Hi @fumz343,

We’ll try to reproduce the issue on our side then get back to you. For additional info, can you send a screenshot of your viewer’s Settings > Quality/Performance screen? Thank you.

#9 · 12/02/2025, 11:34

So, if anything, my smartphone is called xiaomi redmi note 8 pro

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#10 · 20/02/2025, 20:14

Well?