The USB session is interrupted between iPad and Windows

#1 · 06/04/2026, 13:27

I connect my iPad (Air 13″ m3) via usb to a Windows PC and everything works fine. But after a few minutes, usually 5-15, the iPad displays the message „USB session connection interrupted.. Closing app“, and the connection is interrupted, the spacedesk application on the iPad is closed. On the PC, I see the message „Connection timeout“.

I collected the logs, and of the problems I saw only this line „Detected: Missing spacedesk file/s =>C:\Windows\system32\drivers\spacedeskDriverAudio.sys „. I have not found how to download this driver separately. And I’m not sure whether this issue could affect the behavior in question.

I’ve tried reinstalling the app on PC and on iOS. The latest available versions are currently installed. (2.2.17 on PC and 2.1.3 on iPad). I’ve tried changing the encoding options (software force/hardware force).

Please help.

https://drive.google.com/file/d/1WV2Cr5LIBf-7_zzXN6VHc3CNkZkED8hG/view?usp=drive_link

#2 · 08/04/2026, 04:14

Hi @sergey-4,

Thank you for sending your logs. The issue has been reproduced on our end and will be further investigated by our developers. We will update you once there’s an update. Thank you.