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Touch Failure on iOS Spacedesk Viewer After PC Restart

I have two iPads running SpaceDesk Viewer app. I am using Video Wall mode with Resolution HD 1920 x 1080 and assigning both iPads to Video wall-0.
The PC display settings are set to duplicate displays.
After restarting the PC, both Viewer apps connect back. I can see live images but the touch input on both iPad’s spacedesk Viewer stops working, and it cannot recover even if I restart the PC.

Only working case:

  • Both spacedesk viewer apps running on iPads should be closed.
  • Restart the PC and wait for the desktop screen/login screen, then start the spacedesk Viewer on iPads.

Would it be nice to know if there is any solution to this issue ? Restarting the PC with out having the need to restart iOS Viewer!

Thank you

Hi @usan,

Thank you for reporting. This issue is now under investigation by our development team and I will update you once it’s fixed.