[SOLVED] USB Connection doesn't work.

#1 · 28/12/2025, 13:58

I’m having multiple issues with this method. At first, it worked flawlessly, but yesterday it just suddenly stopped working completely, didn’t mess with any settings. Either it connects and just shows a black screen (tried changing cables, usb connection settings, reinstalling drivers, restarting and codec) or it works for 5 seconds and crashes into a “connection lost” message.

I’m sending 2 diagnostics, Diag 1 contains an attempt of connecting and having a black screen. Diag 2 is the situation where it connects, works for a bit and then crashes.

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#2 · 29/12/2025, 06:50

Hi @octane,

Thank you for sending your diagnostic logs. Please update to the latest Driver Package v2.2.14 to see if the issue is fixed on your end. Thank you.

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#3 · 29/12/2025, 09:19

nice

#4 · 29/12/2025, 13:02

Quote from spacedesk Renz on 29/12/2025, 06:50

Hi @octane,

Thank you for sending your diagnostic logs. Please update to the latest Driver Package v2.2.14 to see if the issue is fixed on your end. Thank you.

Thanks for the swift response, the app works fine now, did a quick 3d sculpt on blender and no issues so far.

Wish the team a happy new year!

#5 · 30/12/2025, 14:00

Hello, I have the same problem even after the update.

I don’t know how I can get the logs to send them to you if there are any.

#6 · 30/12/2025, 14:16

Quote from sezty on 30/12/2025, 14:00

Hello, I have the same problem even after the update.

I don’t know how I can get the logs to send them to you if there are any.

Oh no, it’s okay, I solved the problem. Sorry for the inconvenience ^^