Win 11 + Android via USB
Zitat von Tproc am 02/04/2025, 14:04 UhrSpacedesk stopped working overnight. For 4 months, I used my Android tablet as a monitor via USB, but now only Wi-Fi works, which isn’t ideal.
I ruled out a cable issue by using a high-quality 2 Gbps Oculus Link cable. I also tested another Android device (my phone), but it didn’t detect the driver either.
This suggests a driver/software issue on my PC. I reset my config twice, only disabling the Network Adapter setting and enabling USB Connectivity. I also reinstalled the software.
It works fine on my laptop.
Both run Windows 11:
Main: H3H2 (OS Build 22635.4145)
Laptop: H4H2 (OS Build 26100.3194)
Spacedesk stopped working overnight. For 4 months, I used my Android tablet as a monitor via USB, but now only Wi-Fi works, which isn’t ideal.
I ruled out a cable issue by using a high-quality 2 Gbps Oculus Link cable. I also tested another Android device (my phone), but it didn’t detect the driver either.
This suggests a driver/software issue on my PC. I reset my config twice, only disabling the Network Adapter setting and enabling USB Connectivity. I also reinstalled the software.
It works fine on my laptop.
Both run Windows 11:
Main: H3H2 (OS Build 22635.4145)
Laptop: H4H2 (OS Build 26100.3194)
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Zitat von Tproc am 02/04/2025, 14:07 UhrI should mention this issue appeared yesterday not today. typically I use a USB 3.0 port which was working fine, just incase it was my port I moved it to a different USB 3.0 port and then a 2.0 port to no avail.
I left my PC unplugged overnight incase there was a bad setting stored in memory or something. Same with my tablet, no avail.
I should mention this issue appeared yesterday not today. typically I use a USB 3.0 port which was working fine, just incase it was my port I moved it to a different USB 3.0 port and then a 2.0 port to no avail.
I left my PC unplugged overnight incase there was a bad setting stored in memory or something. Same with my tablet, no avail.
Zitat von spacedesk Renz am 03/04/2025, 03:17 UhrHi @tproc,
The logs you sent are incomplete. For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.Thank you.
Hi @tproc,
The logs you sent are incomplete. For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.