Android Screen Mirrioring Wired Not working

#1 · 02/10/2025, 16:10

From the last update, It decides to not work on the wired connection, as I use Daily, I never what caused of driver, or the graphics driver from the Spacedisk. Can you fix the update I am running the latest version 2.2.05 on windows 11 24h2, android app version 2.1.30, I may be few devices that works on different devices.

#2 · 03/10/2025, 03:28

Hi @cesar-3,

Can you describe further what is happening on your end? By not working, do you mean that there is no connection at all that happens or does a black screen happen upon connection?

#3 · 03/10/2025, 03:57

On the Z Fold 3, on Optplex 7050 It goes Black when it connects through wired, it only comes with integrated GPU.

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#4 · 03/10/2025, 04:10

Hi @cesar-3,

Which encoding type are you currently using? If you are using “Hardware Encoding H264 (forced)”, please try switching to “Software Encoding MJPEG (forced)”. If this doesn’t solve the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.

#5 · 03/10/2025, 23:52

I am using the Software Encoding MJPEG (forced) but still getting a black screen when connected

Here is the info from the debug: https://drive.google.com/drive/folders/1CmvXDTeopVR4P_64npWiszCYBxf61GCF?usp=sharing

#6 · 05/10/2025, 23:46

Quote from spacedesk Renz on 03/10/2025, 04:10

Hi @cesar-3,

Which encoding type are you currently using? If you are using “Hardware Encoding H264 (forced)”, please try switching to “Software Encoding MJPEG (forced)”. If this doesn’t solve the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.

I have send the drive link