App contains a virus
I want to make seriuos this discussion because i think the app in the pc is a virus. since I downloaded it (in the official website), when i didn’t move the mouse in the pc, it sounded like if i connected another monitor to my pc and the apps started to open and i could see like taps in the screen as if someone was trying to look at my personal things and information.
Hi @juan-6,
There is no virus installed with the server. If there was a virus, obviously more people would report it.
Are these behaviors you encounter consistently happening on your PC, and are you sure that no one else has a spacedesk viewer that’s connected to your network? If you want more security, you can purchase a business license if you’re using an Android or an iOS viewer so you can turn on “Password Protection and Encryption” in the spacedesk Driver console. If you want, you can also send logs so we could analyze what’s happening in your device. You can do so by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.