support

Forum Navigation
Please or Register to create posts and topics.

audio issues

I can’t get spacedesk audio to show up in the list of audio output in Windows 11 audio settings. Please help.

Server:
Surface Pro 11 (Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz (3.42 GHz))
Windows 11 (26100.6584) ARM64
Spacedesk ARM64: Version 2.2.05

iPhone 16E
Perform an audio input from your server: Enabled
spacedesk app version: v.2.1.1

Hi @m-4,

Are you connecting to your Primary PC by Wifi? Audio is only available in the iOS viewer on wireless connection, not in USB connection. If you are connecting wirelessly, make sure to check the Audio checkbox in the floating menu upon connecting. If you have done all this and there’s still no spacedesk virtual Speaker appearing in your audio output devices, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app and turning on the Audio option.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.

M has reacted to this post.
M

I was using USB connection so that explains it 🙂 Any chance we can get this feature with USB connection as well?

Thank you!

Hi @m-4,

It’s currently in the plan to implement the Audio feature while connecting via USB in the iOS viewer so please stay updated on the latest iOS viewer releases. Thank you!

M has reacted to this post.
M