black screen on SM-T505N(usb only)

#1 · 26/12/2025, 14:51

it used to work fine but now it just gives me black screen
LAN works just fine but i prefer USB

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#2 · 29/12/2025, 02:21

The logs you sent are incomplete. For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.