Black screen with Android USB cable on Galaxy Tab E

#1 · 08/12/2025, 00:06

I searched for a solution multiple times, tried almost everything I found, but it doesn’t get solved. Model is Galaxy Tab E, with a LineageOS custom version.

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#2 · 09/12/2025, 02:32

Hi @dismal,

If you have Samsung Android USB Driver installed in your Primary PC, uninstall it and reboot your PC then try to connect your Viewer again. If it still does not connect, please resend your logs making sure that you run the spacedesk Driver Console as Administrator before getting the diagnostic logs. Thank you.

#3 · 09/12/2025, 04:22

Still doesn’t work. I uninstalled the driver as you said, but it’s worse, now the tablet can’t even get the black screen-Should I try reinstalling the driver and get new logs after installation?

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#4 · 09/12/2025, 04:28

Hi @dismal,

What happens now when you connect via USB?

#5 · 09/12/2025, 06:10

Hi @dismal,

Can you access your tablet with your PC when you connect via USB and spacedesk Android USB is turned off?
Also, can you check in Device Manager if there’s a device with a yellow exclamation mark when you connect your device via USB? Please check it while spacedesk Android USB is on, then also check it when it’s off. Thank you.

#6 · 09/12/2025, 11:07

Hi @dismal,

For users who previously encountered the black screen while connecting via USB, uninstalling Samsung Android USB Driver typically solves the issue, but there might be some other reason that’s causing this on your end, especially since you have LineageOS on your device, not the official Samsung Android OS.

#7 · 09/12/2025, 17:36

I restored my tablet with the original OS, and it still doesn’t work. Got new logs in case it helps

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#8 · 10/12/2025, 02:44

Hi @dismal,

Thank you for sending your logs again. We saw in the logs that you have the Samsung USB Driver installed again in your Primary PC. Can you try to uninstall it, reboot your PC, then try connecting your tablet via USB again? Thank you.