BSOD when using spacedesk with iPad via wired connection
Our company provides iPads to employees for business use,
and we have installed spacedesk on those devices.
One of our employees has reported a BSOD with the stop code
“CLOCK_WATCHDOG_TIMEOUT (0x101)” when using spacedesk to extend the display to an iPad via a wired connection.
The crash occurs after about 20–30 minutes of use.
Before the issue started, the following settings were changed:
-
Increased the FPS setting in spacedesk(30 → 60)
-
Changed from “mirror” to “extended” display mode
-
Adjusted display scaling from 100% to 150%
Could you please let us know if similar cases have been reported,
and whether these settings could be related to the crash?
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Hi @hiroki,
No reports of this specific BSOD have ever been reported to us. For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Uncheck the Diagnostic Collection box.
4. Click “Save All Information” button (this might take a while to finish).
5. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.