Cannot duplicate my Desktop monitor with my Samsung S8 Ultra anymore.

#1 · 01/02/2026, 00:51

Hello,

I had an old spacedesk version and I could duplicate my Desktop monitor with my Samsung S8 Ultra. (Android) without any problem

Now after you have forced me to upgrade with the newest spacedesk version, I cannot duplicate my Desktop monitor with my Samsung S8 Ultra anymore.

I have tested with another Laptop, not sure why it works fine on my laptop, but doesnt work on my desktop anymore.

See attached files for details

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#2 · 02/02/2026, 02:31

Hi @sam-12,

For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.