support

Forum Navigation
Please or Register to create posts and topics.

Constant connection drops using WiFi Direct

I was previously using my WiFi connection to connect my iPad to my Windows 11 PC, but this has been completely unusable for many week now, all I get is ‘Connected – Display Off’ every single time I try and connect along with a ‘Network Bandwidth Low’ message across the screen, despite there being no other traffic on the network.

I have therefore been using WiFi direct for several weeks now with no issues at all, until a couple updates ago that is. My PC has a wired connection to my network, I then create a WiFi hotspot on my PC using my wireless card and connect my iPad to this wireless network. It is the ONLY device connected to this hotspot.

This works for a little while (say 15/20 minutes) and then I receive a ‘Network Bandwidth Low’ message on my iPad followed by a disconnection shortly after. Sometimes I get a popup on my PC stating that SpaceDesk is trying to reconnect and sometimes this happens hundreds of times in a matter of 15 seconds or so. I have no conflicting applications installed, all of my display drivers are up-to-date, the display is visible (when connected) as an extended display in Windows Display Settings.

I cannot upload the entire SpaceDesk debug output folder as it is larger than the maximum allowed upload limit on this forum, which is currently 512 KB. System details:

Intel i9-12900KF, 32GB DDR5, NVIDIA RTX 4080 SUPER 16GB
Windows 11 64bit 24H2 – v26100.2894
SpaceDesk – v2.1.34

Hi @someuser9008,

For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. waiting for ‘Network Bandwidth Low’ message on the spacedesk iOS viewer.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.

Before the spacedesk iOS viewer shows the ‘Network Bandwidth Low’ message, is the viewer idle e.g. no new frame updates?

Diagnostic information available at the following address: https://drive.google.com/file/d/1411lIBqPDoCSjeGRQXd_NtqSDIj2PrVC/view?usp=sharing

Before the spacedesk iOS viewer shows the ‘Network Bandwidth Low’ message, is the viewer idle e.g. no new frame updates?

The iOS viewer was receiving new frames at least once every 30-seconds.

Hi @someuser9008,

thank you for sending the diagnostics. Unfortunately, it is incomplete – the logs from DebugView is missing.

Could you please send a new diagnostics? Please do Step 1 of the instructions above, via the Download button of the Diagnostics of the spacedesk Driver Console.