drivers instalation issue

#1 · 04/01/2026, 23:02

Hello

I’m having trouble installing the Spacedesk drivers on my system. Every time I try to install them I get this message

I’ve already tried running the installer as administrator, disabling antivirus and restart my computer

Could someone help me with this?

thank you!

Uploaded files:

You need to login to have access to uploads.

#2 · 05/01/2026, 06:22

Hi @kenox,

To further analyze your issue, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
– open command prompt and run “pnputil -e” then copy the output to Notepad and save as text.

Please zip all files in one folder then attach it to your next reply. Thank you.

kenox has reacted to this post.