jumpy cursor with version 2.2.14 on Windows 11
Since I upgraded to 2.2.14, I often have the problem where the cursor is jumpy on the second screen (which is on my Samsung Android tablet) and I can’t click anywhere. I have to disconnect the cable, wait awhile until the main screen refreshes for the cursor to work correctly again.
Hi @karen-4,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
If you also can, please send us a video of the issue you’re encountering. Thank you.