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Lagging issue causes pen pressure error

#1 · 27/10/2024, 02:35

Hi,

I have just started to use spacedesk to draw. However, sometimes this weird bug happens where the screen lags just slightly and the pen goes unstable and the pressure goes crazy.

I don’t have anything open on my PC besides my drawing program, my spacedesk, and my browser. So, I don’t know what is happening.

Is there any way to solve this?

Thanks!

Here is the link where you can see the error happening:

https://drive.google.com/file/d/1SDao_d71FFhnvgTgc_8GpN11X6efJwf6/view?usp=sharing

#2 · 28/10/2024, 02:41

Hi @kaori,

which viewer device and viewer are you using? If you’re using an Android tablet, which connection are you using?

#3 · 28/10/2024, 21:30

I am using an Android tablet (Samsung tab S8+) and connecting it to my Windows 11 PC through USB.

#4 · 29/10/2024, 02:02

Hi @kaori,

may we ask for ask for your diagnostic logs? You can follow the steps provided in the attached image below which you can also find in the Diagnostics section of the Driver Console. If the file size exceeds 512 KB, you may upload it to Dropbox then include the download link on your next reply. Thank you.

Uploaded files:

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#5 · 29/10/2024, 23:25

Hi!

Here are the diagnostic logs:

Uploaded files:

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#6 · 30/10/2024, 04:09

Hi @kaori,

Thank you for the logs. We are currently investigating this issue and will get back to you as soon as possible. Just to confirm, are you using a Samsung Pen?

#7 · 30/10/2024, 10:46

Yes, I am using the S-pen that came with my tablet.

#8 · 04/11/2024, 11:02

Hi @kaori,

which application are you using on your server device with the s pen? We tried on our end with Krita but so far, we were not able to reproduce the issue on our side. Does the issue you encountered also occur with other applications that you use with your pen or only with the particular app in the video you sent? Thanks.