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MacBook Pro Viewer

Hi, I am trying to use the iOS viewer on a MacBook Pro M4. It connects to the PC app Wie WiFi and on the PC, a new virtual screen with the dimension of the Mac display appears. However, the MacBook Viewer shows just black. I’ve tested the viewer on an iPhone and it works fine…

Hi @viewer,

For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.