SpaceDesk & AVOLITES PC Suite (Windows update annoyng)
Hello
Thanks everybody for answering my question.
I really like this app. I’ve been using it to extend my emulated lighting desk (AVOLITES PC Suite). For the first two days I was training with my virtual desk, it perfectly integrated the second screen provided by Spacedesk. At the end of the second day, Windows suggested an update. I updated it. The next day, when I started AVOLITES PC Suite, my virtual desk couldn’t integrate Spacedesk. The monitor extended the Windows desktop, but it couldn’t be used by this particular software. What could be the reason? How can I fix it?
Juan
Personnal Hotspot created by my Android Phone – Windows 11 pro, 64bits
Hi @chojuansi,
Please try clicking on the “Clear Windows Display Settings” button on the spacedesk Driver Console. If this doesn’t solve your issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.