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Unable to install spacedesk Windows Driver – Error 2755

Hello spacedesk team and community,

I’m having an issue installing the spacedesk Windows driver on my laptop and I hope someone can help me.

Every time I try to install the driver, the installation stops and shows this error message:

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Hi @nico-2,

Did you encounter this issue when trying to install other programs also? Because this error indicates that there is an issue with the Windows Installer Service in your PC. To resolve this, you can try the possible fixes below:

Method 1
Unregister Windows Installer, and then reregister Windows Installer and check if you are able to install the programs. To do this, follow these steps:

1. On the “Start” menu, click “Run:
2. In the “Open” box, type “msiexec /unreg”, and then press ENTER.
3. On the “Start” menu, click “Run”.
4. In the “Open” box, type “msiexec /regserver”, and then press ENTER.

Method 2
If the first method does not resolve the issue then follow the second method. Check if the Windows Installer service is disabled on the machine.

1. Go to “Start” -> “Run”, type “services.msc” and press on “Enter” button.
2. Double-click on the service named “Windows Installer”.
3. Check the value in the “Startup type:” field. If it’s currently set to “Disabled”, then this is the problem.
4. Change it by selecting “Manual” from the drop-down box.