support 支援

Forum Navigation
Please or Register to create posts and topics.

Artifacts and stuttering issues

Hello. Lately I have been experiencing an issue of the viewer artifacts/stuttering/rubber-banding.

It only started happening after I was dual-booting Linux Mint, I switched to it for a month and upon coming back noticed spacedesk wasn’t the same, before that, it was running fine.

I have tried all available settings on the viewer app, unfortunately nothing seemed to help.

Here are the diagnostics,
https://www.dropbox.com/scl/fi/29dz2z0v5ar7kqpqi9c23/2026-06-27-192333-spacedeskRuntimeDiagnostics.zip?rlkey=rnj7cfgfux5js48emn4c8u9kl&st=p083vmv2&dl=0

Apologies if i posted this twice, I was unsure if it sent cause I couldn’t find it on my profile nor the forum.

Best regards.

Hi @krumist,

Thank you for sending your logs. Can you send us a video of the issue so we can check? You may upload it to Dropbox or Google Drive then send us the link of the file. Also, on the viewer, can you try changing the Encoding Type to “Software MJPEG (forced)” to see if you still encounter the issue with this setting? Thank you. Please make sure to update to the most recent spacedesk App version 2.1.36. Thank you.