facing issues after upgrading to latest version of the driver(v.2.2.29)
Quote from Rud on 22/08/2026, 12:02The second display freezes after being connected for an inconsistent amount of time—sometimes a few hours, sometimes only a few minutes. After disconnecting and reconnecting to recover it, spacedesk gets stuck showing “Connected: Display Off” and the display does not work. It only starts working again after the spacedesk driver is relaunched by manually killing it first, or after restarting the PC.
Primary machine: Windows 10
Secondary display: Lenovo Tab M10, Android 10
Connection: USB
The second display freezes after being connected for an inconsistent amount of time—sometimes a few hours, sometimes only a few minutes. After disconnecting and reconnecting to recover it, spacedesk gets stuck showing “Connected: Display Off” and the display does not work. It only starts working again after the spacedesk driver is relaunched by manually killing it first, or after restarting the PC.
Primary machine: Windows 10
Secondary display: Lenovo Tab M10, Android 10
Connection: USB
Quote from spacedesk Renz on 24/08/2026, 02:39Hi @unknown-2,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.Thank you.
Hi @unknown-2,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Quote from Rud on 24/08/2026, 18:42https://drive.google.com/file/d/1BwC5F8L7q0W3i-y86rMbPVUrcplVC8hY/view?usp=sharing
https://drive.google.com/file/d/1BwC5F8L7q0W3i-y86rMbPVUrcplVC8hY/view?usp=sharing
Quote from Grassini on 24/08/2026, 22:46I had a look on the forum because I was wondering if I was the only one experiencing this problem after the latest update – it turns out I’m not!
I’ve got the same issue! After the latest update, the second screen freezes despite being connected – Windows 11 25H2, Lenovo Tab M10 PLUS, Android 10
I had a look on the forum because I was wondering if I was the only one experiencing this problem after the latest update – it turns out I’m not!
I’ve got the same issue! After the latest update, the second screen freezes despite being connected – Windows 11 25H2, Lenovo Tab M10 PLUS, Android 10
Quote from Rud on 25/08/2026, 02:42Quote from Grassini on 24/08/2026, 22:46I had a look on the forum because I was wondering if I was the only one experiencing this problem after the latest update – it turns out I’m not!
I’ve got the same issue! After the latest update, the second screen freezes despite being connected – Windows 11 25H2, Lenovo Tab M10 PLUS, Android 10You can use the bat file below as a temporary workaround until the issue is fixed.It kills the spacedesk process and then restarts it. You’ll need to run it each time the display freezes.
Alternatively, you can manually open task manager, end the spacedesk process, and then restart spacedesk.
Hope this helps!
Quote from Grassini on 24/08/2026, 22:46I had a look on the forum because I was wondering if I was the only one experiencing this problem after the latest update – it turns out I’m not!
I’ve got the same issue! After the latest update, the second screen freezes despite being connected – Windows 11 25H2, Lenovo Tab M10 PLUS, Android 10
You can use the bat file below as a temporary workaround until the issue is fixed.It kills the spacedesk process and then restarts it. You’ll need to run it each time the display freezes.
Alternatively, you can manually open task manager, end the spacedesk process, and then restart spacedesk.
Hope this helps!
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