Space freezing on USB specifically
Spacedesk through USB to my phone constantly freezes, through LAN/WIFI it doesnt but my connection is too intermittent for this to be reliable. I ran the diagnostic for a while.
This is on version 2.2.31
I have tried a 3.0 usb port too, but that didnt change anything
Simply restarting the app on my phone doesnt fix it it just returns either the same frozen screen or a black screen, i have to disable spacedesk then enable it on my desktop
Hi @greg-4,
Can you try using a different cable? We cannot reproduce the issue on our end.
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
I added it before must not have pulled through i attached it
on a side note does this website not do well with firefox? cause it worked immediately on microsoft edge
the diag file:
https://drive.google.com/file/d/1IPyf–YGmXJ2_ge77BMJXcA-34EODd8g/view?usp=drive_link
i believe this is a public drive if not ill keep an eye out to give permission
[SOLVED]
The Samsung driver was there due to the debugging
I disabled debugging and since then I’ve had no issues!
Thank you very much!