Spacedesk pierde conexión USB
Hola buenos días.
Hasta mediados de la semana pasada usaba su producto (licencia libre) de manera normal hasta que me salio una notificación de actualización de la consola driver, la cual realicé y a partir de ese momento al tratar de conectarse mi Tablet con el PC sale el mensaje de conexión USB perdida.
Probé con otro cable, incluso apague la consola y con los cables la tablet se conecta a la pc en transferencia de datos normalmente, y el encender la consola trata de conectarse y pierde la conexión.
Datos:
Pc Dell Optiplex – Windows 11
Tablet Honos Pad x9 – android 13 / MagicOS 7.1
version android 2.1.35
version spacedesk driver console 2.2.24
y persiste el problema
Uploaded files:- You need to login to have access to uploads.
Tengo el mismo problema, como hace un tiempo no lo usaba tenía los programas desactualizados se intentaba conectar pero finalmente no lo hacía pensé, luego de actualizar persiste el problema, uso mi hp victus y mi tablet redmi pad SE reinicie ambos dispositivos pero sigue sin funcionar
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Hello, good day.
Thank you very much for your response.
I have already collected the diagnostic files. However, since this is a public forum, I am concerned about uploading the complete diagnostic package because it contains log files and a memory dump.
Would it be possible to send the files to an email address or through a private upload link instead?
Thank you very much for your understanding.
Hi @luisa-2,
You may send it to info@spacedesk.net. Please indicate in the subject of the file the issue you’re encountering so we could identify it easier. Thank you.
Tengo el mismo problema. Estaba funcionando correctamente pero ahora ya no.
Uploaded files:- You need to login to have access to uploads.
Volviendo la versión 2.1.33 para android se soluciona el problema.
Este post será borrado.
We encourage to move forward and to help fixing any remaining USB connection issues as specified here:
Android USB Connection Issues | support | spacedesk by datronicsoft