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Beitragsübersicht: spacedesk Renz
Hi @mateusz,
Also, which Windows Viewer did you try, the Windows Store Viewer or the Windows 7 Vi …In: Viever does not work on my Laptop properly
vor 1 Jahr
Hi @jose-16,
We tried to reproduce the issue on our side but we weren't able to even with th …In: full-screen games are placed in windowed mode or minimized.
vor 1 Jahr
Hi @herbert,
Thank you for sending your logs. In your spacedesk Viewer app, please go to the floa …In: Black Screen on USB connection
vor 1 Jahr
Hi @mateusz,
For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Viever does not work on my Laptop properly
vor 1 Jahr
Hi @alexis,
The issue you're encountering seems to be out of our control. It might be an iss …In: Display resolution & display orention greyeed out
vor 1 Jahr
Hi @jose-16,
If HW Encoding does not work, just use Software Encoding for now and try to follow t …In: full-screen games are placed in windowed mode or minimized.
vor 1 Jahr
Hi @jose-16,
Can you try doing the following then check if performance improves:
1. Turn of Vide …In: full-screen games are placed in windowed mode or minimized.
vor 1 Jahr
Hi @jose-16,
In what game or games are you encountering this issue? And what encoding type do you …In: full-screen games are placed in windowed mode or minimized.
vor 1 Jahr
Hi @carlosmtz2000,
thank you very much for your interest in spacedesk.
We offer licensing only …In: Bulk License for Android tables
vor 1 Jahr
Hi @dutch_cz,
As stated in our Licensing page here in the website, it will be available in Q2 of …In: Licences
vor 1 Jahr
Hi @scargy,
Thank you for sending your logs. When spacedesk USB Cable Android is turned off in th …In: Black screen on secondary Android, USB connection
vor 1 Jahr
Hi @hiroki,
Can you check in C:\Windows\minidump for .dmp files and also in C:\Windows for a MEMO …In: BSOD when using spacedesk with iPad via wired connection
vor 1 Jahr
Hi @dutch_cz,
Details on the price of the Business License for the Android and iOS viewers can be …In: Licences
vor 1 Jahr
Hi @herbert,
For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Black Screen on USB connection
vor 1 Jahr
Hi @xjvz1n,
the spacedesk Driver on Windows 11 and Windows 10 has nothing to do with the Nvidia g …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 1 Jahr
Hi @alexis,
Can you also try using the Autorotation feature of the spacedesk Viewer? You can enab …In: Display resolution & display orention greyeed out
vor 1 Jahr
Hi @alexis,
From your logs, we saw that you have iDisplay installed in your PC. Can you try unins …In: Display resolution & display orention greyeed out
vor 1 Jahr
Hi @scargy,
You sent the same logs as the previous one you sent. Please send another where you at …In: Black screen on secondary Android, USB connection
vor 1 Jahr
Hi @qwer,
Would you know which among the following is your laptop's model:
A2XWHG-476
A2XW …In: Black Screened when Using USB4 Cable
vor 1 Jahr
Hi @alexis,
Can you also try restarting your PC to see if that resolves the issue? If not, for fu …In: Display resolution & display orention greyeed out
vor 1 Jahr
Hi @alexis,
Can you try disconnecting your viewer, then on the spacedesk Driver Console, click on …In: Display resolution & display orention greyeed out
vor 1 Jahr
Hi @alexis,
For the resolution dropdown, you're only supposed to have one set resolution as …In: Display resolution & display orention greyeed out
vor 1 Jahr
Hi @qwer,
Can you provide the exact model of the MSI laptop you're using? Thank you.In: Black Screened when Using USB4 Cable
vor 1 Jahr
vor 1 Jahr
Hi @qwer,
Unfortunately, we don't have a Thunderbolt 5 cable and a device with a Thunderbolt …In: Black Screened when Using USB4 Cable
vor 1 Jahr
Hi @xjvz1n,
Do you have any other display ports like VGA that's located in your motherboard? …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 1 Jahr
Hi Jake,
thank you very much for your interest in spacedesk.
We offer licensing only via In-Ap …In: Commercial License on Intune Enrolled Corp Owned Device
vor 1 Jahr
Hi @0jkr,
Do you have the same Apple ID in the Mac and the iPad? The License is supposed to be ti …In: One license for both iPad and Mac?
vor 1 Jahr
Hi @scargy,
From checking your logs, we did not see any connection being established. Please try …In: Black screen on secondary Android, USB connection
vor 1 Jahr
Hi @momo,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: Spacedesk not working properly (for me) Win 11 and Ipad Air 5th gen
vor 1 Jahr
Hi @xjvz1n,
When you turn on your PC, does anything appear in the monitor at all?In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 1 Jahr
Hi @xjvz1n,
Which other display port do you have? If you can use it to connect to your monitor, w …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 1 Jahr
Hi @xjvz1n,
Have you tried using a different HDMI port in your PC to see if this would display an …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 1 Jahr
Hi @qwer,
Thank you for the logs you sent. A few questions for our further investigation:
1. Wha …In: Black Screened when Using USB4 Cable
vor 1 Jahr
Hi @scargy,
This is a known issue with Android USB when using USB 3.0 cables or higher. If you ha …In: Black screen on secondary Android, USB connection
vor 1 Jahr
Hi @delta061hamatl,
You can turn off the touch input in the spacedesk Viewer by going to the Sett …In: Touch Screen Issues
vor 1 Jahr
Hi @santri,
Up to 16 viewer devices can connect to a single Primary PC with Windows 10/11. This w …In: Connected over 10 devices
vor 1 Jahr
Hi @petrichor,
We will investigate this issue and will get back to you once we have investigated. …In: 120 Hz refresh rate is not working
vor 1 Jahr
Hi @darlan,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: Cannot find audio for remote audio
vor 1 Jahr
Hi @0jkr,
Did you try opening the Licensing page on your spacedesk viewer in the Mac first before …In: One license for both iPad and Mac?
vor 1 Jahr
Hi @yegit83077elygifts-com,
How did you previously delete spacedesk? If you just deleted the file …In: No installed appswork with this USB
vor 1 Jahr
Hi @maksim-2,
If you don't have those files, then please try to install the latest Driver Pa …In: Black screen when trying to connect
vor 1 Jahr
Hi @rafael-2,
Have you tried setting the "Encoding Type" option in "Quality/Perfor …In: Black Display when using USB 3.0/3.1
vor 1 Jahr
Hi @segritta,
We will refer this to our developers so we could discuss regarding your feature req …In: Three-finger gesture in Viewer app conflicts with my application
vor 1 Jahr
Hi @hiroki,
No reports of this specific BSOD have ever been reported to us. For further analysis …In: BSOD when using spacedesk with iPad via wired connection
vor 1 Jahr
Hi @segritta,
There is no way to disable this gesture.In: Three-finger gesture in Viewer app conflicts with my application
vor 1 Jahr
Hi @ernest,
Please check your email as we sent a link to a test Driver package to diagnose your i …In: Decided to update, what a mistake.
vor 1 Jahr