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Beitragsübersicht: spacedesk Renz
Hi @qwer,
Would you know which among the following is your laptop's model:
A2XWHG-476
A2XW …In: Black Screened when Using USB4 Cable
vor 11 Monaten
Hi @alexis,
Can you also try restarting your PC to see if that resolves the issue? If not, for fu …In: Display resolution & display orention greyeed out
vor 11 Monaten
Hi @alexis,
Can you try disconnecting your viewer, then on the spacedesk Driver Console, click on …In: Display resolution & display orention greyeed out
vor 11 Monaten
Hi @alexis,
For the resolution dropdown, you're only supposed to have one set resolution as …In: Display resolution & display orention greyeed out
vor 11 Monaten
Hi @qwer,
Can you provide the exact model of the MSI laptop you're using? Thank you.In: Black Screened when Using USB4 Cable
vor 11 Monaten
vor 11 Monaten
Hi @qwer,
Unfortunately, we don't have a Thunderbolt 5 cable and a device with a Thunderbolt …In: Black Screened when Using USB4 Cable
vor 11 Monaten
Hi @xjvz1n,
Do you have any other display ports like VGA that's located in your motherboard? …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 11 Monaten
Hi Jake,
thank you very much for your interest in spacedesk.
We offer licensing only via In-Ap …In: Commercial License on Intune Enrolled Corp Owned Device
vor 11 Monaten
Hi @0jkr,
Do you have the same Apple ID in the Mac and the iPad? The License is supposed to be ti …In: One license for both iPad and Mac?
vor 11 Monaten
Hi @scargy,
From checking your logs, we did not see any connection being established. Please try …In: Black screen on secondary Android, USB connection
vor 11 Monaten
Hi @momo,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: Spacedesk not working properly (for me) Win 11 and Ipad Air 5th gen
vor 11 Monaten
Hi @xjvz1n,
When you turn on your PC, does anything appear in the monitor at all?In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 11 Monaten
Hi @xjvz1n,
Which other display port do you have? If you can use it to connect to your monitor, w …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 11 Monaten
Hi @xjvz1n,
Have you tried using a different HDMI port in your PC to see if this would display an …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
vor 11 Monaten
Hi @qwer,
Thank you for the logs you sent. A few questions for our further investigation:
1. Wha …In: Black Screened when Using USB4 Cable
vor 11 Monaten
Hi @scargy,
This is a known issue with Android USB when using USB 3.0 cables or higher. If you ha …In: Black screen on secondary Android, USB connection
vor 11 Monaten
Hi @delta061hamatl,
You can turn off the touch input in the spacedesk Viewer by going to the Sett …In: Touch Screen Issues
vor 11 Monaten
Hi @santri,
Up to 16 viewer devices can connect to a single Primary PC with Windows 10/11. This w …In: Connected over 10 devices
vor 11 Monaten
Hi @petrichor,
We will investigate this issue and will get back to you once we have investigated. …In: 120 Hz refresh rate is not working
vor 11 Monaten
Hi @darlan,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: Cannot find audio for remote audio
vor 11 Monaten
Hi @0jkr,
Did you try opening the Licensing page on your spacedesk viewer in the Mac first before …In: One license for both iPad and Mac?
vor 11 Monaten
Hi @yegit83077elygifts-com,
How did you previously delete spacedesk? If you just deleted the file …In: No installed appswork with this USB
vor 11 Monaten
Hi @maksim-2,
If you don't have those files, then please try to install the latest Driver Pa …In: Black screen when trying to connect
vor 12 Monaten
Hi @rafael-2,
Have you tried setting the "Encoding Type" option in "Quality/Perfor …In: Black Display when using USB 3.0/3.1
vor 12 Monaten
Hi @segritta,
We will refer this to our developers so we could discuss regarding your feature req …In: Three-finger gesture in Viewer app conflicts with my application
vor 12 Monaten
Hi @hiroki,
No reports of this specific BSOD have ever been reported to us. For further analysis …In: BSOD when using spacedesk with iPad via wired connection
vor 12 Monaten
Hi @segritta,
There is no way to disable this gesture.In: Three-finger gesture in Viewer app conflicts with my application
vor 12 Monaten
Hi @ernest,
Please check your email as we sent a link to a test Driver package to diagnose your i …In: Decided to update, what a mistake.
vor 12 Monaten
Hi @eduarda,
If it is for a non-profit organization, you are free to use spacedesk for your purpo …In: Space desk for a non profit organization?
vor 12 Monaten
Hi @name,
Please install the latest spacedesk Driver Package v2206 that includes the fix for the …In: Tablet no Longer connects Properly.
vor 12 Monaten
Hi @paehiqbal,
You can reply to the email we sent with all your feedback. Thank you for taking th …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
vor 12 Monaten
vor 12 Monaten
Hi @spectra,
You would need to first initiate a remote session with the viewer by either clicking …In: spacedesk viewer touchscreen issues
vor 12 Monaten
Hi @vlas,
Were you able to connect to the Primary PC? If not, what appears in the viewer device&# …In: Virtual display is not given
vor 12 Monaten
Hi @name,
Thank you for sending your logs. The issue is now under investigation by our developers …In: Tablet no Longer connects Properly.
vor 12 Monaten
Hi @paehiqbal,
Email has been sent. We're looking forward to your feedback. Thank you!In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
vor 12 Monaten
Hi @paehiqbal,
Please provide us your email address where we could send the download link to you. …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
vor 12 Monaten
Hi @name,
Thank you for trying. For further analysis of the issue, please send us the logs of you …In: Tablet no Longer connects Properly.
vor 12 Monaten
Hi @cesar-3,
Thank you for sending your logs. When spacedesk Android USB is turned off and your p …In: Android Screen Mirrioring Wired Not working
vor 12 Monaten
Hi @joao-7,
Is your PC's date and time set to the correct date? If it is and this error stil …In: Driver expired! But its on 2.2.05
vor 12 Monaten
Hi @maxjr02,
If you have "USB Cable iOS" turned on in the spacedesk Driver Console, ple …In: Cable ( IOS ), Not working because Cast on IOS
vor 12 Monaten
Hi @name,
While connected via USB to your PC, please try changing the USB mode in your tablet fro …In: Tablet no Longer connects Properly.
vor 12 Monaten
Hi @kansha9,
It might possibly be due to your device. If you have a more powerful Android device, …In: Lag and screen update issues on Galaxy Tab 3 10.1
vor 12 Monaten
Hi @omer-2,
That should work, although we wouldn't recommend using it on public wifi since a …In: Farklı wifi cihazları
vor 12 Monaten
Hi @mrmeesb86,
To sync up your license to your device, please open the Licensing page in the floa …In: Bought licence, keep getting buy licence reminder…
vor 12 Monaten
Hi @m-4,
It's currently in the plan to implement the Audio feature while connecting via USB …In: audio issues
vor 12 Monaten