Android Screen Mirrioring Wired Not working
Zitat von spacedesk Nicole am 07/10/2025, 08:22 UhrHi @cesar-3,
please reboot your PC. Please also make sure that PTP/Transferring Images is selected in the Android USB options.
Hi @cesar-3,
please reboot your PC. Please also make sure that PTP/Transferring Images is selected in the Android USB options.
Zitat von Cesar am 11/10/2025, 02:49 UhrIs there another solution, I have updated the program and still getting black screen.
Is there another solution, I have updated the program and still getting black screen.
Zitat von spacedesk Nicole am 14/10/2025, 03:34 UhrHi @cesar-3,
since you have uninstalled “Samsung USB Driver for Mobile Phones”, could you please send another diagnostics of the issue? Please run the same steps mentioned in the previous post.
Also, do you have USB debugging off?
Hi @cesar-3,
since you have uninstalled “Samsung USB Driver for Mobile Phones”, could you please send another diagnostics of the issue? Please run the same steps mentioned in the previous post.
Also, do you have USB debugging off?
Zitat von Jason am 24/12/2025, 15:50 UhrQuote from Cesar on 02/10/2025, 16:10From the last update, It decides to not work on the wired connection, as I use Daily, I never what caused of driver, or the graphics driver from the Spacedisk. Can you fix the update I am running the latest version 2.2.05 on windows 11 24h2, android app version 2.1.30, I may be few devices that works on different devices.
Based on your details, the recent update likely introduced a compatibility bug with Windows 11 24H2. I’ve flagged this for the dev team to investigate the wired connection failure.
Quote from Cesar on 02/10/2025, 16:10From the last update, It decides to not work on the wired connection, as I use Daily, I never what caused of driver, or the graphics driver from the Spacedisk. Can you fix the update I am running the latest version 2.2.05 on windows 11 24h2, android app version 2.1.30, I may be few devices that works on different devices.
Based on your details, the recent update likely introduced a compatibility bug with Windows 11 24H2. I’ve flagged this for the dev team to investigate the wired connection failure.
Zitat von spacedesk Renz am 29/12/2025, 06:48 UhrHi @cesar-3,
Can you try installing the latest Driver package v2.2.14 to see if the issue still occurs on your end? If it still does, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.Thank you.
Hi @cesar-3,
Can you try installing the latest Driver package v2.2.14 to see if the issue still occurs on your end? If it still does, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Zitat von Cesar am 07/01/2026, 21:02 UhrI still get the black screen, on the lated update, woudl I need to wipe the PC starting from scratch?
I still get the black screen, on the lated update, woudl I need to wipe the PC starting from scratch?
Zitat von spacedesk Nicole am 08/01/2026, 03:01 UhrHi @cesar-3,
thank you for sending the logs, unfortunately it is incomplete.
Please run spacedesk Driver Console as administrator (right click -> Run as Administrator)
and follow spacedesk Renz’s instructions to collect diagnostics (post above).
Step 3 is important as we need to see the spacedesk Viewer connecting to the primary PC.
Hi @cesar-3,
thank you for sending the logs, unfortunately it is incomplete.
Please run spacedesk Driver Console as administrator (right click -> Run as Administrator)
and follow spacedesk Renz’s instructions to collect diagnostics (post above).
Step 3 is important as we need to see the spacedesk Viewer connecting to the primary PC.