Spacedesk no longer connecting with USB. No issues Connecting with Wifi
Quote from Camilo on 24/06/2026, 09:14It’s even worse than before. At least before I could connect to Wi-Fi; now, as soon as I open the Android app, it immediately tries to connect to the USB session, regardless of whether I’m actually connected via USB or whether I disconnect the USB cable from the Android device on the controller console. So, even though the Android app shows the option to connect to Wi-Fi when I try to restart the app, the console screen goes black instantly, displays the message “USB session connection lost,” and exits the app.
In other words: before, the “USB session connection lost” message only appeared just if I had “Usb Cable Android” option activated in the driver console, so I could chose Wifi. Now as soon as I open the app it tries to connect to USB option.
Actually I dont understand how to follow the new steps you suggested above about pnputil-e so I couldn’t help you this time. I tried with reinstalling spacedesk Drive Package and new app version and it gets worse.
Quote from spacedesk Renz on 24/06/2026, 06:05Hi @jack-18,
Please try the following:
- Check if Samsung USB Driver is still installed in your PC.
- Reinstall spacedesk Driver Package (v2.2.24)
- Restart PC
Try connecting again after following the steps above. If the issue persists, please send new diagnostics with an additional file:
- open command prompt and run “pnputil -e” then copy the output to Notepad and save as text then include in the diagnostic log folder.
Hi @sarah-7,
Please try the following:
- Uninstall Samsung USB Driver.
- Reinstall spacedesk Driver Package (v2.2.24)
- Restart PC
- Set USB Connection Setting in your Android device to MTP or PTP.
Try connecting again after following the steps above. If the issue persists, please send new diagnostics with an additional file:
- open command prompt and run “pnputil -e” then copy the output to Notepad and save as text then include in the diagnostic log folder.
Hi @camilo-2,
Please try the following:
- Reinstall spacedesk Driver Package (v2.2.24)
- Restart PC
- Set USB Connection Setting in your Android device to MTP or PTP.
Try connecting again after following the steps above. If the issue persists, please send new diagnostics with an additional file:
- open command prompt and run “pnputil -e” then copy the output to Notepad and save as text then include in the diagnostic log folder.
It’s even worse than before. At least before I could connect to Wi-Fi; now, as soon as I open the Android app, it immediately tries to connect to the USB session, regardless of whether I’m actually connected via USB or whether I disconnect the USB cable from the Android device on the controller console. So, even though the Android app shows the option to connect to Wi-Fi when I try to restart the app, the console screen goes black instantly, displays the message “USB session connection lost,” and exits the app.
In other words: before, the “USB session connection lost” message only appeared just if I had “Usb Cable Android” option activated in the driver console, so I could chose Wifi. Now as soon as I open the app it tries to connect to USB option.
Actually I dont understand how to follow the new steps you suggested above about pnputil-e so I couldn’t help you this time. I tried with reinstalling spacedesk Drive Package and new app version and it gets worse.
Hi all,
Since this post has become too long and might become more confusing for the users, we are closing this thread and we have made a new post addressing the spacedesk USB Connection issues which you can check in the link below:
Android USB Connection Issues | support | spacedesk by datronicsoft