Unable to find server
Zitat von aa am 06/01/2026, 00:27 UhrIm having the issue that i cannot find my primary machine even tho its on and on the same network as the secondary, both of them are running on the latest versions (2.2.14 & latest on Microsoft Store)
Im having the issue that i cannot find my primary machine even tho its on and on the same network as the secondary, both of them are running on the latest versions (2.2.14 & latest on Microsoft Store)
Zitat von spacedesk Renz am 06/01/2026, 02:11 UhrHi @aa-2,
Please refer to the Documentation under the section Troubleshooting > Network Connection > Cannot Discover Primary Machine and follow the troubleshooting steps provided there.
Hi @aa-2,
Please refer to the Documentation under the section Troubleshooting > Network Connection > Cannot Discover Primary Machine and follow the troubleshooting steps provided there.
Zitat von spacedesk Lea am 08/01/2026, 02:27 UhrHi @aa-2,
I assume your secondary machine is also Windows.
Could you please also check the steps 2,4,5 (of the Troubleshooting > Network Connection > Cannot Discover Primary Machine) on your secondary machine.If the suggestion above did not help, please send us the diagnostic logs.
Just follow the “Diagnostic Collection” steps provided in the spacedesk Driver Console > Diagnostics.Note: If the compressed/zipped folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link in your next reply.
Hi @aa-2,
I assume your secondary machine is also Windows.
Could you please also check the steps 2,4,5 (of the Troubleshooting > Network Connection > Cannot Discover Primary Machine) on your secondary machine.
If the suggestion above did not help, please send us the diagnostic logs.
Just follow the “Diagnostic Collection” steps provided in the spacedesk Driver Console > Diagnostics.
Note: If the compressed/zipped folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link in your next reply.
Zitat von aa am 08/01/2026, 17:21 UhrHii, ill attach you the diagnostic, since im still having the issue
Thx
Hii, ill attach you the diagnostic, since im still having the issue
Thx
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Zitat von spacedesk Lea am 09/01/2026, 10:48 UhrHi @aa-2,
Thank you for sending the diagnostic logs.
Based on the logs, spacedesk SERVER started properly on your primary machine.
It’s possible that the issue is on the client side.Can you quickly try the spacedesk Viewer for Windows 7 (Beta III v0.9.48) which you can download at https://www.spacedesk.net/download/#client-driver
OR if you have an android or iOS device that you can use to check the other spacedesk viewers, if it can discover the primary machine.
Hi @aa-2,
Thank you for sending the diagnostic logs.
Based on the logs, spacedesk SERVER started properly on your primary machine.
It’s possible that the issue is on the client side.
Can you quickly try the spacedesk Viewer for Windows 7 (Beta III v0.9.48) which you can download at https://www.spacedesk.net/download/#client-driver
OR if you have an android or iOS device that you can use to check the other spacedesk viewers, if it can discover the primary machine.