[SOLVED] Unable to find server
I dont have any VPN active on either machine
Hi @aa-2,
Just to confirm,have you tried connecting manually to your Primary PC? You can do this with the Windows 7 viewer by clicking on the + button on the top right, manually adding the IP address of your Primary PC which you can check by opening the Driver Console and looking at the IP addresses listed under the Network Adapters section, then clicking on the IP once added to the Primary Machine list. If you encounter an error while trying the instruction above, please send a screenshot then post it on your next reply.
Thank you.
Hello,
Sorry for the late response, i already added the ip as you mentioned but it doesnt show any errors on that screen, im just unable to connect
Hi @aa-2,
Does the PC name appear in the Primary Machine Discovery screen after you added the ip?
Also, may we ask for the dxdiag output file of the PC where the spacedesk Windows 7 is installed? You can do this by:
1. Clicking on the Start/Windows button and searching for dxdiag, then click on it.
2. Click on Save all information
3. Save the file and attach it to your next reply.
Sorry i was on holiday, i tried and on neitehr machiena i can communicate with the other via ip
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Hi @aa-2,
Please try doing the following:
1. Install spacedesk Driver Package in the PC where you have the spacedesk Windows 7 Viewer.
2. After installation, try to connect your phone to the PC.
If you can’t connect, then there must be something in that PC that’s preventing connection to other devices in your local network.
Hello!
Finally i copuld connect to the primary machine, the main issue was where my ethernet cable was connected because someone have moved it from the router to the modem. Now is back to being connected to the router and it works! thanks for the help