USB Session Connection Lost
Zitat von Sultan am 25/06/2026, 04:41 Uhri’ve already do all step that you say in previous topic and it still not working. i also check in my usb driver in device manager, and it only has spacedesk usb android device. i send the log diagnostic file, hoping it can help you to trace this issue. thankyou
i’ve already do all step that you say in previous topic and it still not working. i also check in my usb driver in device manager, and it only has spacedesk usb android device. i send the log diagnostic file, hoping it can help you to trace this issue. thankyou
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Zitat von spacedesk Renz am 25/06/2026, 05:00 UhrHi @sultan-3,
The logs you provided are incomplete. Please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.Thank you.
Hi @sultan-3,
The logs you provided are incomplete. Please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Zitat von Boson am 26/06/2026, 01:53 UhrVolviendo la versión 2.1.33 para android se soluciona el problema.
Este post será borrado.
Volviendo la versión 2.1.33 para android se soluciona el problema.
Este post será borrado.
Zitat von spacedesk Renz am 26/06/2026, 10:57 UhrWe encourage to move forward and to help fixing any remaining USB connection issues as specified here:
Android USB Connection Issues | support | spacedesk by datronicsoft
We encourage to move forward and to help fixing any remaining USB connection issues as specified here:
Android USB Connection Issues | support | spacedesk by datronicsoft
Zitat von spacedesk Renz am 30/06/2026, 05:04 UhrHi everyone,
Please update to the latest spacedesk Android app v2.1.37 which has a potential fix for „USB Session Connection Lost“ issue. Thank you.
Hi everyone,
Please update to the latest spacedesk Android app v2.1.37 which has a potential fix for „USB Session Connection Lost“ issue. Thank you.