Support ForumPost History: spacedesk Renz

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Post History: spacedesk Renz

spacedesk Renz

Administrator

Hi @fggg, The logs you sent are incomplete. There should be more files in the folder, and the fol …In: does it not support USB 3.0?

9 months ago

Hi @cfilorvyls, Have you tried connecting the tablet directly to the USB-C port in your PC?In: Connecting tablet to windows PC through USB Hub?

9 months ago

Hi @arlambert, Just to confirm, on your tablet in the spacedesk "Connect to Primary Machine …In: Android cannot detect primary machine

9 months ago

Hi @zykkov, The issue has been forwarded to our development team for further investigation. Thank …In: Issue in spacedesk: mouse is not confined to the Viewer 10/11 window

9 months ago

Hi @maxvonpaul, Thank you for sending the video link. We will continue to investigate further on …In: Touch Input issue

9 months ago

Hi @fggg, For further analysis of the issue, please send us the logs of your server machine by op …In: does it not support USB 3.0?

9 months ago

Hi @zykkov, We cannot reproduce the issue on our end. There were no recent updates to the Windows …In: Issue in spacedesk: mouse is not confined to the Viewer 10/11 window

9 months ago

Hi @maxvonpaul, The link you sent is inaccessible because it's set to private. Please make t …In: Touch Input issue

9 months ago

Hi @maxvonpaul, May we ask for a video of the issue you encountered so we could see how to reprod …In: Touch Input issue

9 months ago

Hi @arlambert, Thank you for sending your logs. We saw in the logs that you still have the spaced …In: Android cannot detect primary machine

9 months ago

Hi @magnuswester, The issue has been reproduced on our end and we'll release a fix for it as …In: The update link attempts to install x64 version on ARM64 system

9 months ago

Hi @sergio, spacedesk Driver package v2.1.40 has been released which includes refinements to the …In: touch input does not work

9 months ago

Quote from MaxVonPaul on 18/03/2025, 00:07 Anche io ho lo stesso problema, a volte dopo aver colleg …In: Touch Input issue

9 months ago

Hi @dynnamite, It seems that the Driver console window is not visible on the main screen. You can …In: [SOLVED] Spacedesk driver console is just minimized and cannot access the app

9 months ago

Hi @jjj, Please try installing the Driver on a different path (e.g. Documents folder) to see if i …In: install error

9 months ago

Hi @sergi, Connection via USB is only available for Android and iOS viewers for now. To improve p …In: Cannot detect Server – MSI to Surface Pro 5

9 months ago

Hi @kristian, The app currently supports Android versions 4.1 and up, and there is no discontinua …In: Android version

9 months ago

Hi @jorge-2, How often do you encounter the issue on your end, and how many times have the servic …In: SpaceDeskService.exe application error event id 1000

9 months ago

Hi @losscutnice, The issue with the HTML5 viewer is still under investigation. In the meantime, a …In: HTML5 viewer is not available

9 months ago

Hi @jorge-2, Thank you for sending your logs and additional information regarding the crash you&# …In: SpaceDeskService.exe application error event id 1000

9 months ago

Hi @brymaybee, Thank you for sending your logs. Can you try setting your network to private an …In: Google Pixel will not recognise my Windows 11 Laptop

9 months ago

Hi @brymaybee, For further analysis of the issue, please send us the logs of your server machine …In: Google Pixel will not recognise my Windows 11 Laptop

9 months ago

Hi @brymaybee, For network connection, make sure that both the Driver and the Viewer devices are …In: Google Pixel will not recognise my Windows 11 Laptop

9 months ago

Hi @long, Go to the floating menu, then open the Licensing page to refresh your licensing details …In: Issue with Licensce

9 months ago

Hi @jorge-2, The logs you sent are incomplete. For further analysis of the issue, please send us …In: SpaceDeskService.exe application error event id 1000

9 months ago

Hi @ps, Currently, there is no available Driver package for MacOS, and it is only available on Wi …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.

9 months ago

Quote from Rackneh on 06/03/2025, 19:13 OR if that would go against policy: Could you add a functio …In: How SpaceDesk handles Desktop-Mode Resolution restrictions for virtual displays

9 months ago

Hi @dj_crow, For further analysis of the issue, please send us the logs of your server machine by …In: Lagging

9 months ago

Hi @au, If the app does not get installed directly from the Play Store, we cannot guarantee the s …In: Medion Lifetab S10334 Android 4.4.2 Spacedesk funktioniert nicht

9 months ago

Hi @anaiz, Please refer to the Documentation under the heading "CONNECTING A NEW DISPLAY MON …In: ipad

9 months ago

Hi @grin, The log files you sent are incomplete. Please resend it again with all the files in the …In: black screen

9 months ago

Hi @ally, Please proceed to step 2 of the instructions here in the Documentation. When prompted, …In: Cant Update to Current version v2137 from v2116

9 months ago

Hi @grin, For further analysis of the issue, please send us the logs of your server machine by op …In: black screen

9 months ago

Hi @oxen1443, Remote Audio can be set as On by default in the Settings under Audio. Regarding the …In: help me, had problem using service

9 months ago

Hi @au, The spacedesk Android app is only officially available on both the Android Play Store and …In: Medion Lifetab S10334 Android 4.4.2 Spacedesk funktioniert nicht

9 months ago

Hi @grin, Does the issue only occur when spacedesk is on and a viewer is connected?In: black screen

9 months ago

Hi @adrian, To further analyze your issue, please send us the following files: – run dxdiag.exe …In: Help me. install problem

9 months ago

Hi @bruno-2, Please try updating to the latest driver package v.2.1.37 then report back if the is …In: [SOLVED] Continuously displaying Spacedesk Connection Notifications when laptop goes to standby

9 months ago

Hi @oxen1443, Which viewer are you using and what kind of connection are you connected to the Dri …In: help me, had problem using service

9 months ago

Hi @dani, What kind of connection are you using, Wifi or USB? Also, can you resend your logs? Deb …In: MI PC NO CONETA CON MI ANDROID

9 months ago

Hi @mattia-2, Please try again with the latest spacedesk Driver package v2.1.37. If the issue is …In: connection failure (unable to Connect!) Ipad mini 6

9 months ago

Hi @tiago, Thank you for sending your log files. From our investigation, we saw that your device …In: USB connection not working on old tablets Android 4.1

9 months ago

Hi @dave_wildenhotmail-com, Thank you for sending your logs. We tried to reproduce the issue on o …In: Cursor behaviour problem when viewing Firefox screens

10 months ago

Hi @matt, spacedesk Driver package v2.1.37 is now released which includes the fix for the issue y …In: [SOLVED] Touch Screen Issues

10 months ago

Hi @melina, Currently, only Windows PCs can serve as spacedesk's host.In: Pc as secondary display for Tablet

10 months ago

Hi @matt, We managed to reproduce the issue in a Surface tablet with Windows 11 24H2 installed. T …In: [SOLVED] Touch Screen Issues

10 months ago

Hi @peggy-chnggmail-com, Can you check in your firewall settings in your antivirus software if yo …In: Connection Failure. Unable to Connect!

10 months ago

Hi @guillermo, Can you try installing to a different path in drive C (for example in the Document …In: Error de Instalacion Prematura de Spacedesk en Windows 11 Pro

10 months ago

Hi @tate, Which pen are you using with your iPad Air?In: Spacedesk doesn't recognize pen pressure

10 months ago

Hi @dave_wildenhotmail-com, The logs you sent were incomplete. Please send the entire diagnostics …In: Cursor behaviour problem when viewing Firefox screens

10 months ago