AutoReconnect
Seems like the windows client doesnt reconnect when the server side comes back up…
So basically I configured the auto IP. When the server disconnects for w.e. reason, the windows client gets stuck in a disconnect screen. When the server reconnects to the network, same IP, the client just stays there. I have to completely close the client and reopen it to get it to reconnect.
Only happens on the windoes client. Just tested it on android and it comes back fine…
Hi @bruno-2,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app and waiting to get to disconnect screen.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Hi @bruno-2,
Thank you for sending your logs. For further analysis of the issue, can you follow the steps below on your PC where the spacedesk Viewer is:
1. Download Debugview on your PC.
2. Extract downloaded .zip file and run Dbgview.exe
3. Click on “Capture” and check “Capture Global Win32”
4. Open spacedesk Viewer then connect to Primary PC to reproduce issue.
5. Once issue has been reproduced, save .log file from Debugview and attach saved file on your next reply. You may also upload to Google Drive, One Drive, or another cloud storage and send the download link here. Thank you.