Can't connect to iPad
I can’t connect to my iPad through local area network, I see my laptop in the devise list, but I get connection failure message “unable to connect”
I can easily connect thought my iPhone, which means something wrong with the iPad or iPad app
So I’ve already cheked following
- same wifi network
- no vpn connection on my iPad
- latest app version
- checked ‘find devices’ checkbox after first oppening
How can I make it work on iPad too?
Hi @nas,
For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.
Thank you.