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Can't install ver 2.1.33

#1 · 10/01/2025, 21:08

So I’m trying to download the latest ver but this massage keep appearing
I rebooted the system
I deleted the old one probably
I looked in the forum and couldn’t find anything

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#2 · 13/01/2025, 02:19

Hi @noor,

To further analyze your issue, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

#3 · 13/01/2025, 13:36

here you go

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#4 · 14/01/2025, 08:05

Hi @noor,

Please download Microsoft’s Program Install and Unistall Troubleshooter here, then once downloaded, run it, click “Next”, and select “Installing” to see if it detects any problems in your PC.

If the troubleshooter does not detect any issues, close it then open Command Prompt as admin. In the Command Prompt, type “sfc /scannow” to scan your PC for any corrupted system files that could be causing your installation error.

#5 · 14/01/2025, 17:05

I tried to install spacedesk for few times but despite my attempts i am unable to even open the application, but its open in taskbar manager, both spacedesk.exe and spacedesk notification, however there is no whatsover drivers availed in the folder of spacedesk

#6 · 14/01/2025, 17:13

THE FILES

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#7 · 14/01/2025, 17:19

log file

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#8 · 15/01/2025, 03:46

Hi @sumit,

The drivers are not located in the installation folder, only the following files:

spacedeskService.exe
spacedeskServiceTray.exe,
spacedeskConsole.exe.

For a complete list on the files installed by the spacedesk Driver package, you may refer to the Documentation here under the section “Appendix” > “File List”.

Have you tried searching “spacedesk Driver console” in the Start menu and opening it from there? Also, have you tried connecting to your PC with a viewer?

#9 · 15/01/2025, 11:56

@spacedesk-renz
Thx for the help it looks like some registry key is missed up
or maybe some drivers either way it doesn’t seem to be solvable i tried a lot of things
I’m gonna install a new win soon it will be easier
If you know a fix I will be grateful
The thing is that i don’t know where is the problem in the first place
Note: i managed to use sfc and some more command to clean the system file in recovery mode but it didn’t help

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#10 · 15/01/2025, 15:54

I dont posses any of those files in the file list i attempted to fix it many times by intalling older version but that problem pre exists, and yes i attempted to open spacedesk directly from the main folder