Can't update
Quote from Luis on 07/07/2026, 02:06When I try to update Spacedesk (wich was not connecting USB on the iPad) I get this error notification saying that I need to find the earliey version. Problem is that I dont have the msi. file for the earlier version (v1525). I still have the installer for an even earlier version, but not the one I have now. That said, I cant Update and since I tried to force remove the app, I cant open it right now. Where can I download verion v1525 so I can finally update the app?
When I try to update Spacedesk (wich was not connecting USB on the iPad) I get this error notification saying that I need to find the earliey version. Problem is that I dont have the msi. file for the earlier version (v1525). I still have the installer for an even earlier version, but not the one I have now. That said, I cant Update and since I tried to force remove the app, I cant open it right now. Where can I download verion v1525 so I can finally update the app?
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Quote from spacedesk Renz on 07/07/2026, 03:01Hi @luis-23,
There is no v1525 installer of the spacedesk Driver Package. To further analyze your issue, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
– open command prompt and run “pnputil -e” then copy the output to Notepad and save as text.Please zip all files in one folder then attach it to your next reply. Thank you.
Hi @luis-23,
There is no v1525 installer of the spacedesk Driver Package. To further analyze your issue, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
– open command prompt and run “pnputil -e” then copy the output to Notepad and save as text.
Please zip all files in one folder then attach it to your next reply. Thank you.