Conflict when connecting two Hanns Note2 devices to spacedesk server

#1 · 16/09/2026, 03:27

Hello spacedesk Support,

When I connect two Hanns Note2 devices of the same model to the spacedesk server, a conflict occurs and the connection is interrupted. After checking, I found that both Hanns Note2 units generate the same IDENTIFICATION and TARGET ID, which leads to the conflict.

I have attached the log files for diagnosis. Please advise me on how to resolve this issue?

Thank you.

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#2 · 16/09/2026, 05:05

Hi @li-5,

To resolve this issue, on one of your devices, go to Settings > Apps > spacedesk > Storage, then tap “Clear data”, then try connecting again. Thank you.